#Scenario(s) and User(s) Persona

So I found interesting axes like the one around death. Indeed in our society death is a rather taboo subject on which, since we are children, we are not really spoken to; "He's gone to heaven, he's fallen asleep, he won't wake up again" ...
3 years ago I had to face the death of my grandmother who had several cancers. When she died I was in Glasgow and could not attend the funeral with my family. I was lucky enough to have him on the phone the day before he died. She felt herself leaving and said goodbye to me. It was, I think, the most amazing and hard time of my life so far. I was not at all ready to have this first encounter with death.
So I decided to develop ideas for research axes on the knowledge and apprehension of death. Being a bit confused at first, I did a lot of research but couldn't put it into a script at all. So I made a short questionnaire with fairly simple questions that I sent to my father, my mother and my little brother. We had never spoken of my grandmother's death so clearly before. This questionnaire was very useful because my father, for example, was also remote, because he works half of the year in Africa. Their answers allowed me to define more detailed contexts and situations for my scenarios.